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Better Osticket Reporting - osTicket Forum
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based c...
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Reports - osTicket Forum
Hello, I am using osticket version 1.8.0.2 and I would like to ask if there are mods that could generate customizable reports, I know there is one in the admin panel and staff panel that could be expo...
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osTicket | Support Ticketing System
Thousands of customers in over 190 countries trust and use osTicket for customer support.
5+ million osTicket users worldwide
15,000+ businesses use osTicket worldwide
osTicket seamlessly routes inqui...
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osTicket installed on synology Diskstation - osTicket Forum
We have a Diskstation where we have installed osTicket on, and it works perfectly, but there is a problem regarding connection to it outside the local network.The adress to the osTicket system are: (...
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Features – osTicket | Support Ticketing System
Features
osTicket’s core features not only rival, but also exceed most high-priced help desk solutions – you get access to all the features — for free (no feature matrices!).
Custom Fields
Custom...
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SLA Set Up - osTicket Forum
Hi
we are looking aty setting up osTicket as a replacement for our current helpdesk, and all seems to work for us apart from thew SLAs - is there a way to make an SLA active just during working hours...